Office Printer Fleet Management Solutions with Security & Cost Recovery Options
Most print vendors offer some type of office MFD Fleet Management Solution with Security & Cost Recovery options.
There is a vast array of options available ranging from a simple device management console through to solutions providing secure sign-on at the machine, with options for secure printing and scanning to a wide range of applications.
Many customers are wary of deploying such solutions as in the past and most have proven to be very slow at authenticating users and changing between applications at the user interface screen.
An inherent problem with such technology is that most solutions proposed to clients use multiple operating platforms to create the solution and the hardware manufacturer is rarely the developer of the software platform, leading to never ending issues with service & support and compatibility with upgrades versions in software and hardware.
Below is a list of commonly asked questions on Office Printer Fleet Management & Cost Recovery Solutions.
Secure Print – Why are MFD solutions so slow to authenticate my swipe card & display my print jobs?
Most solutions use third party software to authenticate the user, causing a lag time between swiping the card and the device being operational.
How much would we reduce our current printing costs if the company had the right print solution available?
Approximately 15% of all prints are either duplicates, documents left at the printer or re-prints because staff members have walked-off with somebody else’s print job. This could be completely eliminated with the right print solution.
Does using a simple “swipe & release” card system to output print jobs actually reduce our printing costs?
No. A simple “swipe & release” system outputs every job in the operator’s print queue including duplicates and all other print jobs not previously released.
If we already have print reporting software does this help reduce our printing costs?
No. All the print reporting software will give you is a report on the breakdown of printing, but not any means to implement changes to the printing habits of staff.
We have many staff who print via mobile devices. Are we able to control and track their print usage?
Some solutions may be able to produce a report on print usage but most would be unable to manage the print output through rules and routing software via mobile devices.
With MFD “swipe card” solutions, why are the user interfaces so difficult to use?
Most print vendors use an embedded MFD user interface from a software developer that provides a generic solution that can be installed on most brands of MFDs. Only an embedded software solution developed by the MFD manufacturer specifically built to function on their MFD’s operating system will provide an easy to use interface.
Why is changing between the secure print queue and the scan screen so slow with our MFD solution?
Most print vendor solutions require multiple back end operating systems to manage authenticating the user, then need to switch operating systems to manage scanning and other applications.
How can we simplify our MFD solution and keep the Finance Department, IT Manager and staff happy?
Ricoh Streamline NX users access all functions from a single interface at the multifunction device and administrators utilise one admin console. When you have user-friendly access to all features, functions and information you need, the result is a complete solution that’s easier for users and simpler for IT departments to manage their fleet.
If you would like to discuss how our print solutions would benefit your business please call the team at Digital Printer Solutions on 1300 43 22 22.